We are currently experiencing a high volume of orders and shipping may be delayed. All orders will be processed in the order they are received. If you have any questions please feel free to contact our customer support team at
- ONLINE: Contact Us
- Email: Support@TrendyMallDeals.com
- By Phone: 1-312-583-7343
- Monday – Friday 10:00 am to 8:00 pm CST
- Saturday – Sunday 10:00 am to 5PM CST
For a faster response you are encouraged to contact via email and Online.
Please make sure to
- Include the Order Number when making inquiry as it takes longer for us to track your order without the Order Number.
- Our system automatically sends you Order Confirmation Email, Tracking Number and Shipments Status via email.
- Add our email address Support@TrendyMallDeals.com to your email contacts, so it does not land in your trashcan.
- When placing order, Please make sure the following check mark is clicked, as you will automatically receive the tracking number when its avilable
Please enter your tracking number below and click on Track. This will open a new page where you can select the tracking carrier. Select the carrier and it will display the tracking information.
Alternatively you can also use https://17track.net/en
For your convenience following is taken from our FAQ page:
How long does it take for my order to arrive?
All items are subject to a handling period before they are dispatched. Most of our items leave the warehouse within 2-5 business days of payment.
USA Orders: Delivery typically takes 10-20 days after an item ship. Orders are delivered by USPS (United States Postal Service) Our automated systems process will send you an email with the Tracking Number, once your order is shipped
International Orders: Delivery typically takes 15-25 days after an item ships, sometimes faster.
In rare cases international shipping can take up to 60 days. Due to factors that often affect international shipments, such as holidays, weather conditions, natural disasters or customs and COVID related delays, we can only offer an estimate of shipping times. While most packages arrive on time, there may be circumstances and delays that carriers may experience. In most cases orders arrive before the allotted time frame. Your patience is truly appreciated.
For International orders or orders saying the tracking doesn't exist, Please double check your tracking number is correct, secondly, make sure it’s your tracking number not your order number! Your tracking number is sent via email as your item is shipped. If you can't find it, please check your junk/spam folders as its likely to be in there!
International Product shipping restrictions
- You are responsible for assuring that the product can be lawfully imported to the destination country.
- When ordering from TrendyMallDeals.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
- Orders may be subject to import taxes, customs duties and fees levied by the destination country.
- The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.
- Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
- Customs policies vary widely from country to country; you should contact your local customs office for further information.
- When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
- If you add products with shipping restrictions to your basket, you will be asked to delete these items.